Home › Legal

Terms of Use

Last Updated: August 8, 2026

En español: Este documento legal está disponible en inglés, que es la versión oficial. Si tienes preguntas, escríbenos a privacy@autoaccidentconnection.com o llama al (628) 238-5532 y te atendemos en español.

Agreement to These Terms

These Terms of Use (“Terms”) constitute a legally binding agreement between you and Auto Accident Connection (“Company,” “we,” “us,” or “our”), a brand of True Care Marketing, LLC accessible at https://autoaccidentconnection.com (“Site”). By accessing or using the Site, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must discontinue use of the Site immediately.

We may update these Terms at any time. Revised Terms apply prospectively when posted, as shown by the updated “Last Updated” date above. If a change materially affects your rights, we will provide any additional notice required by applicable law. Your continued use of the Site after the effective date of revised Terms constitutes acceptance of the revised Terms.

The Site is intended for users who are at least 18 years old. If you are under 18, you are not permitted to use this Site.

You can contact us at contact@autoaccidentconnection.com

1. What We Do

Auto Accident Connection is a free online resource that helps motor vehicle accident victims understand their legal options and connect with licensed personal injury attorneys. When you submit an intake evaluation through the Site, we collect basic contact and accident-related information and may contact you to ask additional qualification questions. Where permitted by applicable law, we may use that information for the sole purpose of facilitating a connection between you and an attorney who may be able to assist with your claim. An attorney or law firm may not be identified at the time you submit the initial form and may be identified later, including during or after a qualification call. You decide whether to communicate or retain any attorney.

No Legal Advice. No Attorney-Client Relationship.

The information provided on this Site is for general informational purposes only and does not constitute legal advice. Use of this Site does not create an attorney-client relationship between you and Auto Accident Connection, or between you and any attorney to whom you may be referred. You should not act or refrain from acting on the basis of any information on this Site without first seeking the advice of a qualified attorney licensed in your jurisdiction. Auto Accident Connection is not a law firm, does not provide legal advice or legal services, and is not a lawyer referral service. This Site is a joint advertising program in which participating attorneys pay a fee for inclusion. Auto Accident Connection does not endorse, recommend, or evaluate the qualifications, credentials, or competence of any participating attorney or law firm. Participating attorneys are independent contractors and are not employees or agents of Auto Accident Connection. An attorney-client relationship is only established upon signing a written retainer agreement directly with an attorney. Do not submit confidential or sensitive information through this Site, as submissions are not protected by attorney-client privilege. Prior results do not guarantee a similar outcome. Case results depend on the unique facts and circumstances of each matter. Testimonials are not indicative of future results. Monetary results portrayed are not typical. All photos on this Site are of models and do not depict actual clients. Any individuals appearing on this Site are paid actors and/or spokespersons. Any depictions of accidents, consultations, or other events are dramatizations. This Site is not affiliated with or endorsed by Meta, Google, YouTube, or TikTok.

Analytics and Session Recording

We use Microsoft Clarity, a third-party analytics tool, to record and analyze how users interact with the Site. This may include session recordings, mouse movements, clicks, and scrolling behavior. By using the Site, you consent to the collection and use of this data by us and by Microsoft in accordance with our Privacy Policy and Microsoft’s Privacy Policy at https://privacy.microsoft.com/privacystatement. Where applicable law requires consent before analytics or session-replay collection begins, we will request that consent before activating the relevant technology. We configure session-replay tools not to capture the contents of fields designated for sensitive intake information.

By submitting your information through this Site, you expressly consent to be contacted by Auto Accident Connection and the law firm or attorney network partner to whom your inquiry is connected regarding your potential legal claim. This contact may include calls, text messages, and/or prerecorded messages delivered via autodialer or other automated technology, including pre-recorded, artificial, and AI-generated voice, to the phone number you provide, even if that number is listed on a federal or state Do Not Call registry. Consent is not a condition of receiving any services.

You may opt out of communications at any time by replying STOP to any text message.

A list of the law firms and attorney network partners that may contact you is available at https://autoaccidentconnection.com/partner-network/

3. SMS/Text Messaging Programs Terms

SMS/Text Messaging Program Terms. These terms govern our text messaging program. By opting in, including by providing your mobile phone number and agreeing to receive texts, or by replying YES to our confirmation message, you agree to the following.

Program Name. Auto Accident Connection (a brand of True Care Marketing, LLC)
Product/Program Description. Auto Accident Connection is a free intake service that helps motor vehicle accident victims understand their legal options and connect with a licensed personal injury attorney. Our text messaging program is used to respond to your inquiry, coordinate your intake, and support the attorney connection you requested.
Types of messages you can expect. After you opt in, you may receive customer care and conversational messages responding to your inquiry, appointment and follow-up messages, and status or account notifications about your intake and any retainer you sign. We do not send you promotional or marketing text messages on behalf of unrelated third parties.
Message frequency and cadence. Message frequency varies based on your interaction with us
Cost. Message and data rates may apply.
Opt-out. You can opt out at any time by replying STOP to any message. After you reply STOP, we will send one confirmation message and will not send you further program messages unless you opt back in.
Help and customer care. For help, reply HELP to any message or email contact@autoaccidentconnection.com
Carriers. Carriers are not liable for delayed or undelivered messages.
Privacy. Your information is handled in accordance with our Privacy Policy at https://autoaccidentconnection.com/privacy-policy/. We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with services of that campaign.

4. User Representations

By using the Site, you represent and warrant that:

You are at least 18 years of age.
You have the legal capacity to enter into these Terms.
The information you submit is accurate, current, and complete to the best of your knowledge.
You will not access the Site through automated or non-human means, including bots or scripts.
Your use of the Site will not violate any applicable law or regulation.

5. Prohibited Activities

You agree not to use the Site for any purpose other than its intended use of connecting accident victims with legal resources. Specifically, you agree not to:

Submit false, misleading, or fraudulent information.
Use the Site to harvest contact information or data for commercial purposes.
Attempt to reverse engineer, scrape, or systematically extract data from the Site.
Use the Site in any way that violates applicable federal, state, or local law.
Interfere with or disrupt the operation of the Site or its servers.
Impersonate any person or entity or misrepresent your affiliation with any person or entity.
Upload or transmit any viruses, malware, or other harmful code.
Use the Site to harass, threaten, or harm any other person.

6. Intellectual Property

All content on this Site, including but not limited to text, graphics, logos, images, and software, is the property of Auto Accident Connection or its licensors and is protected by applicable copyright and trademark laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Site for its intended personal, non-commercial purpose. No content may be copied, reproduced, distributed, or otherwise exploited for commercial purposes without our prior written consent.

7. Third-Party Websites and Partners

The Site may contain links to third-party websites or resources, including our attorney network partners. We do not control, endorse, or assume responsibility for the content, privacy practices, or services of any third party. Any interaction you have with a third party, including any attorney to whom you are referred, is solely between you and that third party. We are not a party to any attorney-client engagement and do not guarantee any attorney’s response, acceptance of your matter, services or result.

8. Term and Termination

These Terms remain in effect for as long as you use the Site. We reserve the right, in our sole discretion and without notice or liability, to deny access to the Site to any person at any time and for any reason, including for violation of these Terms. We may block IP addresses, disable access, or take any other technically feasible action to enforce this right. If we deny you access, you are prohibited from attempting to access the Site through any other means, including under a different name or through a third party.

9. Electronic Communications and Signatures

By using the Site and submitting information through our intake form, you consent to receive electronic communications from us, including via email and SMS. You agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing. You further agree to the use of electronic signatures, contracts, and records, and waive any requirement under applicable law for original signatures or non-electronic records. Nothing in this section waives a right that cannot lawfully be waived.

10. User Data

We retain and process certain data you submit through the Site to operate the Site, respond to your inquiry, facilitate requested connections with identified participating attorneys or law firms, and for other purposes described in our Privacy Policy. No security measure is perfect. To the fullest extent permitted by law, you acknowledge that we are not responsible for any loss or corruption of data caused beyond our reasonable control. Nothing in these Terms limit our obligations or your rights under applicable privacy, data-security, or consumer protection law. For full details on how we collect, store, and use your data, please refer to our Privacy Policy at https://autoaccidentconnection.com/privacy-policy/.

11. Corrections

We reserve the right to correct any errors, inaccuracies, or omissions on the Site at any time and without prior notice. This includes information related to descriptions, availability, and any other content on the Site. We assume no obligation to update information and are not liable for any reliance placed on information that is later corrected.

12. Disclaimer of Warranties

THE SITE AND ALL CONTENT AND SERVICES PROVIDED THROUGH IT ARE OFFERED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE EXPRESSLY DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE MAKE NO WARRANTY REGARDING THE QUALITY, ACCURACY, OR SUITABILITY OF ANY PARTICIPATING ATTORNEY OR LAW FIRM, OR ANY LEGAL SERVICES THEY MAY PROVIDE.

13. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, AUTO ACCIDENT CONNECTION AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE, INCLUDING BUT NOT LIMITED TO A CONNECTION WITH AN ATTORNEY OR LEGAL OUTCOME RESULTING FROM THAT CONNECTION. SUBJECT TO THE PRECEDING SENTENCE AND APPLICABLE LAW, OUR TOTAL LIABILITY TO YOU SHALL NOT EXCEED $1,000.00 USD OR THE GREATER AMOUNT, IF ANY, REQUIRED BY LAW. NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY THAT CANNOT LAWFULLY BE EXCLUDED OR LIMITED, OR WAIVES RIGHTS OR REMEDIES UNDER APPLICABLE CONSUMER PROTECTION, PRIVACY, OR COMMUNICATIONS LAW. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

14. Indemnification

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Auto Accident Connection and its officers, directors, employees, agents, and partners from and against any third-party claims, liabilities, damages, losses, and reasonable expenses, including reasonable attorneys’ fees, arising from your fraudulent or unlawful misuse of the Site, your intentional misconduct, or your material violation of these Terms. This obligation does not apply to the extent a claim results from Auto Accident Connection’s negligence, willful misconduct, violation of any applicable law, or breach of these Terms.

15. Privacy Policy

Your use of the site is also governed by our Privacy Policy, available at https://autoaccidentconnection.com/privacy-policy/, which is incorporated into these terms by reference. The Site is hosted in the United States. By using the Site, you consent to the collection, transfer, and processing of your information as described in the Privacy Policy.

16. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflict of law principles.

17. Dispute Resolution

Any dispute arising out of or related to these Terms or your use of the Site shall first be subject to informal negotiation for a period of thirty (30) days following written notice by either party. If the dispute cannot be resolved informally, it shall be submitted to binding arbitration under the Commercial Arbitration Rules of the American Arbitration Association (“AAA”), including the AAA Consumer Rules where applicable. Arbitration shall take place in Atlanta, Georgia. The arbitrator’s decision shall be final and binding. You waive any right to a jury trial or to participate in a class action. Nothing in this section prevents either party from seeking injunctive or other equitable relief in a court of competent jurisdiction to protect intellectual property rights or prevent irreparable harm. Any claim must be brought within one (1) year of the cause of action arising.

18. California Users

If you are located in California or seek representation for a California matter, Auto Accident Connection will not use a general intake process to select or direct you to an attorney or law firm that was not identified in the applicable advertisement. A California submission may be accepted only through an advertisement or landing page that identifies the participating California attorneys or law firms and provides the disclosures required by California law. If neither type of California-compliant process is presented to you, do not submit personal information through this site. If you are a California resident and have a complaint that is not resolved to your satisfaction, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by phone at (800) 952-5210.

19. Colorado User

This Site does not offer compensated legal lead-generation services to consumers located in Colorado or seeking representation for a Colorado matter. Do not submit personal information through the Site for those purposes. Auto Accident Connection will not sell, transfer, route, or otherwise provide such information to an attorney, law firm, or licensed legal paraprofessional for compensation. This restriction does not apply to a separate traditional advertisement or marketing resource operated on behalf of a clearly identified Colorado-authorized attorney or law firm in compliance with Colorado law.

20. Modifications to the Site

We reserve the right to modify, suspend, or discontinue the Site or any part of it at any time without notice. We are not liable to you or any third party for any such modification, suspension, or discontinuation.

21. Miscellaneous

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Auto Accident Connection with respect to your use of the Site. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect. Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision. We may assign our rights and obligations under these Terms without restriction. You may not assign your rights under these Terms without our prior written consent. There is no joint venture, partnership, employment, or agency relationship created between you and us as a result of these Terms.